Vacation Rental Agreement
This is your short-term vacation rental agreement. This agreement outlines everything you need to know about our rental policies for our property. Our goal is to ensure that your stay at our property is wonderful and meets all your expectations. Please let us know if you have any issues during your stay and we will get it resolved. If you have any questions, please email, call or text us.
Rental Agreement: This Agreement (agreement) constitutes a contract between the Guest (you, your) and Owner (us, we, our) of the Vacation Rental Property (property). By signing this agreement, you and your guests are agreeing to all terms and conditions listed in the rental agreement. Your vacation rental is a transient rental under state law. This means that your tenancy is temporary for the stated time period only. At no time is the property to be sublet or assigned to another individual. Do not make any repairs, alterations, or improvements in or about the property.
Confirmation of Reservation: Your reservation is confirmed when we receive your electronically signed rental agreement and an advance payment equal to 50% of the rental fees. The name on this agreement must be an adult who is at least 25 years old and will be the responsible party for the reservation and all rental obligations.
Payment: An advance payment equal to 50% of the rental rate is required at the time of booking. The advance payment will be applied toward the rent. Please make payments via credit card. The advance payment is not a damage deposit. The balance of rent is due 30 days before your arrival date. Reservations made less than 30 days prior to arrival require full payment at the time of booking.
Accidental Damage Protection:
iVacationonline.com Warranty Protection (IWP) is included for any damages or accidents, subject to exclusions and limitations that occur to the premises during your rental period up to $3,000. Any damage or accident that is not covered under the policy will be the responsibility of the leaseholder. You agree to pay any and all damage charges not covered by the IWP coverage, with the credit card on file. The property is inspected before and after every tenancy. While you are here, we ask your cooperation in reporting any damage. Purchase of protection still requires you to follow all terms & conditions.
Cancellation: Cancellations made more than 60 days prior to your arrival will receive a total refund of any advance rent payments less a $100 cancellation fee.
Cancellations made within 60 days of the check-in date will receive no refund and you will forfeit any money paid in advance.
Severe Weather: There are no refunds for severe weather including blizzards, hurricanes, evacuations, or any other storms. It is highly recommended, but not required, that you purchase travel insurance. While we offer access to Travel Guard insurance, it is up to you to elect to purchase insurance.
Travel Insurance Provided by TRAVEL GUARD: Every year unexpected weather events or illness cause travelers to delay, interrupt or even cancel their trips completely. A travel insurance plan can help cover your vacation investment. Specific coverage questions should be directed to Travel Guard at (877)506-0047 or www.travelguard.com. Please refer to product number 008573/008574 P1 & account # 97908. Coverage is offered by Travel Guard Group, Inc., and limitations will apply. Please visit www.travelguard.com/disclaimer for full disclaimer.
Insurance: You are expressly excluded from any insurance policy held by us. You understand that it is suggested that you carry renter's insurance to cover your personal belongings.
Minimum Stay: A minimum stay is required at our discretion.
Maximum Occupancy: The maximum number of guests is 12. If you are found in breach of this contract, you will be evicted, and no money will be refunded. Only people who have registered with us as a guest may stay overnight on the property.
Property Furnishings: You agree to return all furniture items in a similar good condition, with normal wear and tear expected, as it was prior to the beginning of the lease term. Furniture & other property should not be removed from the property.
Getting Here: In the weeks leading up to your check-in date we will send you details about the property, including how to access the property, check-out procedures, community rules, and names/phone numbers of emergency contacts.
Arrival Inspections + Damages: Please complete an inspection on your day of arrival and report any broken items, damage or issues to us immediately. Any damages that occur during your stay must be reported immediately. If damage occurs to the property, whether reported by you or found after departure, you will be responsibility. If the amount of repair and/or replacement exceeds the IWP limit or conditions, you will be responsible for any additional costs. Additional costs for repair or replacement will be charged to the credit card on file.
Arrival and Check-in: Check-in is 4 PM local time on your scheduled arrival date. Check-in before 4 PM is not guaranteed. We must receive full payment and a signed rental agreement, prior to sending your check-in instructions. Access codes do not become active until 4 PM on the day of your check-in.
Departure and Check-out: Check-out is 10 AM local time on your scheduled departure date. We will provide you with check-out procedures in advance of your arrival.
Cleaning Fee: A cleaning fee is required and is part of the quoted rental rate.
Utilities: The cost of normal utilities usage is included with your stay.
Maintenance / Repairs: Even the best or newest equipment occasionally malfunctions and cannot be guaranteed 100% of the time. We have an excellent maintenance team who corrects problems as quickly as possible. If necessary authorized personnel may enter the premises during business hours for purposes connected with repairs, care, or maintenance of the premises.
Community Rules: You agree to abide by all rules governing the community where the property is located. The rules are posted inside the property and/or at the community office, if applicable. These rules are subject to change at any time.
Parking: Parking is limited to 6 cars. You must park in designated parking areas only. If travelling with a trailer, please contact owners prior to booking to be sure driveway can accommodate.
No Pets: We do not allow pets. If a pet is found on the property during your stay, we have a right to ask you to vacate the property immediately with no refund of any kind. Upon departure, if the cleaning company detects any evidence of a pet, you will be charged a $500 Cleaning Fee. Damage caused by pets is excluded from the IWP coverage and will be charged in addition to the $500 Cleaning Fee.
No Smoking or Open Flame: All of our properties are non-smoking. No smoking is allowed inside the property. No candles or open flame of any kind are allowed inside the property. Upon departure, if the cleaning company detects any evidence of smoking and/or open flames, you will be charged a $500 fee. If smoking outside the property you must properly dispose of your smoking materials. Do not leave butts on the ground.
No Daily Housekeeping: There is no daily housekeeping service. While linens and bath towels are included with the property, daily maid service is not included in the rental rate.
Conditions Beyond Our Control: We are not liable for events beyond our control which interfere with your scheduled occupancy, including, but not limited to: acts of God, acts of governmental agencies, acts of civil authority, fire, earthquake, strikes, war, epidemic or pandemic, tornado, hurricanes, tropical storms, ice storm, severe weather, inclement weather, ferry boat cancellation, loss of electricity, or loss of water. There will be no refund in these circumstances. We recommend you purchase travel insurance prior to arrival.
Criminal Activity: You agree not to engage in any criminal conduct on the property, including but not limited to the following: usage of illegal drugs, committing a felony, violating any law or ordinance, disturbing the peace, engaging in conduct for unlawful purposes. We are not liable for any damage or injury you cause to yourself or a 3rd party while engaging in criminal activity.
Drugs and Firearms: We do not allow drugs or firearms on the property.
Fireworks: We do not allow fireworks of any kind to be used on our property.
Hot Tub: No children under the age of 18 are permitted in the hot tub without adult supervision. There are health risks associated with using hot tubs and by using such you acknowledge and accept those risks. Do not sit or stand on the hot tub cover. It is meant only for insulation purposes. If it is broken during your stay, you will be charged for the full replacement costs using your credit card on file.
Septic: This cabin utilizes a septic system. It is effective; however, it will clog if improper materials are flushed down the toilets. Do not flush feminine products, baby wipes or diapers - DO NOT FLUSH ANYTHING OTHER THAN TOILET PAPER.
Personal Belongings: We are not responsible for any lost or missing personal belongings or valuables. Please make sure to check around the home before you check out. If we do find something and are able to return it to you we will charge you for shipping.
Indemnification: We shall not be liable for any damage or injury suffered by you, your family, guests, invitees, agents or employees or to any person while using the premises or its facilities. By accepting this reservation, it is agreed that all guests are expressly assuming the risk of any harm arising from their use of the premises. People other than those in the guest party, set forth in the on-line agreement, may not stay overnight in the property. Any other person allowed in, or on, the property is the sole responsibility of guest. You agree to indemnify, defend and hold us harmless from any and all claims or assertions of every kind and nature.
Falsified Reservations: If you provide false information concerning your identity or other aspects of the reservation, you will automatically forfeit the reservation and will not be granted access to the property. In addition, you will not be refunded any money paid in advance. We have a right to report the fraud to appropriate authorities.
Governing Law: This agreement shall be governed, construed, and interpreted under the Laws of the State of Tennessee.
Severability: If any part of this agreement is held to be invalid, such invalidity shall not affect the validity or enforceability of the rest of this agreement.
Acknowledgement: You have read and agreed to the terms and conditions of this agreement including the vacation rental property rules, community rules, and Weather/pet/smoking/cancellation policies. The credit card supplied at the time of reservation will be held for security purposes only.
We look forward to your visit!